2017 list of needs: the priorities of Brussels’ entrepreneurs

Every year, impulse.brussels identifies the administrative difficulties and recurring needs that businesses in the Brussels-Capital Region are facing. The 2017 list is based on several thousand support cases and requests received by the 1819 regional service.

Pursuant to the Decree of the Government of the Brussels-Capital Region of 28 November 2002, impulse.brussels reports annually to the Economic Coordination Council on the main difficulties that businesses are faced with in applying administrative rules and practices. Since this decree was amended in 2015, the Minister for the Economy may forward this list to the Government following its presentation to the Council.

The needs on the ground

The “list of needs” is drawn up on the basis of feedback gathered from entrepreneurs who have received support from impulse.brussels: more than 2,900 support cases per year in areas such as urban planning and the environment, partnerships, funding, research and innovation, public assistance and legal procedures. It also takes into account the needs reported to the 1819 regional service, which handles more than 5,800 requests for information a year. The 2017 list, which was finalised on 30 September 2016, includes only those needs that have been expressed on several occasions.

Taking a structured approach for guided action

The needs are divided into six themes corresponding to the main areas of expertise of the advisers at impulse.brussels: territorial development and urban planning, the environment and mobility, support for research and innovation, other forms of assistance, funding, taxation and social law. Each need is presented using a simplified, anonymised testimonial, followed by an analysis and recommendations. Finally, two summary tables categorise them according to their level of necessity and how complex they are to implement.

Full report available in French and Dutch.